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	<title>Top Communication Skills &#187; communications training</title>
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	<description>Top Communication Skills - The Place To Improve Your Communication Skills</description>
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		<title>The Benefits of Communications Training</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/the-benefits-of-communications-training</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/the-benefits-of-communications-training#comments</comments>
		<pubDate>Sun, 28 Jun 2009 02:07:59 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>
		<category><![CDATA[communications skills]]></category>
		<category><![CDATA[communications skills training]]></category>

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		<description><![CDATA[<p>Business organizations need individuals with very good communication skills. They even invest money for the training and further education of their employees as far as their skills are concerned. This is because successful business transactions can be attained through effective communication. The appropriate communication abilities may change from every scenario, hence it is essential to [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/the-benefits-of-communications-training">The Benefits of Communications Training</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<div class="announcement_post"><p>Business organizations need individuals with very good communication skills. They even invest money for the training and further education of their employees as far as their skills are concerned. This is because successful business transactions can be attained through effective communication. The appropriate communication abilities may change from every scenario, hence it is essential to enhance and develop a person&rsquo;s skills, depending on his role in a particular organization.</p>
<p>Communication is a vital skill that is very necessary in everyday situations. In the case of organizations, substrata are formed within the organizational structure. A well-founded organization thrives on the good interaction between and within each stratum, which aids in achieving the mission and vision of an organization. Leaders of organizations must consider the implementation of communications training in order to see how the members of the organization gauge as far as communication is concerned and related to the group interactions within the whole structure.</p>
<p>Communications training have different types that could assess, evaluate, and improve different skills that are necessary for effective delivery and reception of messages. These are the development of listening, public speaking, asserting, and influencing skills. Further skills that will be very useful for an organization are trainings in customer service, conflict response, facilitation, negotiation, and presentation. Written communication enhancements must also be considered, so trainings in business correspondence and technical writing are just as important as the others.</p>
<p>These trainings might seem like a lot, but its benefits reach far more than expected. This is the very reason why organizations must devote resources dedicated to such developments. In the business field, the communication and assertion skills developed from the trainings can assist in delivering the right message to the right person at the right time. This can bring about good management, solid relationships, and formation of new partnerships, which are all important in the expansion of a business network.</p>
<p>The trainings can also be of great significance to executive and corporate events, specifically in meetings. The facilitation and presentation skills that can be gathered from the trainings will come into play in meetings, since meetings are very important events wherein certain decisions are thought, discussed, debated, and finalized that could be very crucial to an organization&rsquo;s growth and survival.</p>
<p>People who are trained in such may also enable themselves to employ effective communications despite stressful and pressure-driven environments. This is particularly important in coming up with solutions to resolve existing conflicts in the organization. In the field of sales and marketing, the enhanced public speaking skills can bring about better presentations and greater confidence as well.</p>
<p>When one undergoes trainings for the development of their communications skills, communication strategies can be formed, which can then be incorporated into organizational plans, and inevitably attain and maintain effective communication within the workplace, high productivity, excellent customer service, adaptability to changes, firm employee motivation, competent teams, and organizational unity. With this at hand, the goals of an organization are within reach, thanks to trainings dedicated to the foundation of effective communications within all the rungs of the organizational hierarchy.</p>
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		<title>Maximise Your Bottom Line in Telesales</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/maximise-your-bottom-line-in-telesales</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/maximise-your-bottom-line-in-telesales#comments</comments>
		<pubDate>Mon, 14 Jun 2010 14:31:42 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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<p>Of all the factors essential to reach achievement in telemarketing the essential one is doubtlessly communicating. Doing work inside a concern which provides a high stage of intrinsic backup will invariably improve customer function from the limits of the norm. In a few words, how can this be attained?</p>
<p>Firstly, build up a supportive, centered work [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/maximise-your-bottom-line-in-telesales">Maximise Your Bottom Line in Telesales</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Of all the factors essential to reach achievement in telemarketing the essential one is doubtlessly communicating. Doing work inside a concern which provides a high stage of intrinsic backup will invariably improve customer function from the limits of the norm. In a few words, how can this be attained?</p>
<p>Firstly, build up a supportive, centered work surrounding &#8212; It is crucial to have a clean-cut, accessible mission statement. What do you want the office to accomplish? What is the outstanding aim of your telesales business? Who are your customers, what functions does your call centre supply? The calibre of these functions is central to your mission statement. Clear company aims must be be readily available. Make sure every member of members of members of staff comprehends them. Include a program around how your personnel will be treated too. Render a encouraging, capable work surround and honest-to-goodness effects will much more likely come after.</p>
<p>Communication, communication, communication &#8211; this, as you might be able to acertain, can&#8217;t be stated enough. We all acknowledge we should talk with our customers &#8211; only without your employees there is no route to these clients. Communicate on a regular basis with your telemarketers. Be sure your telemarketers have a full and thorough knowledge of a product or function they are representing. Not simply does this provide clients the most current, correct data, but it evolves a feel of empowerment and comprehension amongst your teleselling staff. Let in both formal communications, like memos and inspections, and free-and-easy communications, such as electronic mail and notice boards.</p>
<p>Communicate in a assured fashion that sustains the teleselling company&#8217;s mission and vision. Many teleselling enterprises fall into the trap of applying negative sells to endeavour and persuade people to select the required action, whether that be have an appointment or buy an article. Concentrate on conducting your training progam, to always make your telemarking employees to phrase things from the negative to the affirmative, as in: we can&#8217;t reduce your interest rate, but we can trim your yearly charge. This positive reinforcing stimulus will have a quite surprising outcome on not only your clients but also your telemarketing staff.</p>
<p>Finally, your management organisation should be uncomplicated. Try asking for your workers engagement in planning and conducting the teleselling business. A obscure management structure results in scrambled and collapsed communication. Raise members of staff thoughts and propositions and how about producing an employee committee. Traninees will be a lot more productive and open to variety when they are a part of the cognitive process. Even whenever not used, acknowledge their thoughts. By establishing the telemarketing members of members of staff part of the process, you ensure that they will accept ownership and perform a lot more easily.</p>
<p>For your telecommerce concern to thrive you need consistent communication and a defined, well supported mission statement. Mustering a supportive environment and involving employees are indispensable to a telemarketing commercial enterprise success.</p>
<p> John Cole<br />http://www.articlesbase.com/outsourcing-articles/maximise-your-bottom-line-in-telesales-720463.html</p>
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		<title>Spabeautyschools.com Featured School of the Week September 24, 2007: Empire Beauty Schools</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/spabeautyschools-com-featured-school-of-the-week-september-24-2007-empire-beauty-schools</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/spabeautyschools-com-featured-school-of-the-week-september-24-2007-empire-beauty-schools#comments</comments>
		<pubDate>Thu, 10 Jun 2010 17:33:31 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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		<description><![CDATA[<p>
<p>Searching for innovative career training in some of the fastest-growing professions today?  Empire Beauty Schools introduces candidates to the dynamic world of cosmetology, nail technology, and even teacher training. As one of the largest educational providers of Cosmetology Training in North America, the Empire Education Group prides itself with its rich 70-year history and [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/spabeautyschools-com-featured-school-of-the-week-september-24-2007-empire-beauty-schools">Spabeautyschools.com Featured School of the Week September 24, 2007: Empire Beauty Schools</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Searching for innovative career training in some of the fastest-growing professions today?  <b>Empire Beauty Schools</b> introduces candidates to the dynamic world of cosmetology, nail technology, and even teacher training. As one of the largest educational providers of Cosmetology Training in North America, the Empire Education Group prides itself with its rich 70-year history and over 87 schools throughout 18 states; and one affiliate school in Japan. Thirty-seven Empire Beauty Schools offer hands-on training in the aforementioned studies, while affiliate schools in the Empire Education Group provide Esthetics and Makeup programs as well. </p>
<p>The cosmetology program at Empire Beauty Schools extends in-depth training using the CLiC methodology. &#8220;CLiC is Certified Learning in Cosmetology&#8221; explains John Dalton, director of communications at Empire Beauty Schools. &#8220;It&#8217;s a really unique way of teaching &#8212; very visual, lots of diagrams, photography. It lays out all the fundamentals and aspects of cosmetology. Each book [in the program] covers hair cutting, nails, hair coloring, and Success Dynamics.&#8221; Dalton boasts the program&#8217;s success, &#8220;We&#8217;ve been hearing a lot of good things. Success Dynamics (part of CLiC) teaches you how to sell yourself and your services, helps to build you as a better individual, and prepares candidates to become successful cosmetologists.&#8221; </p>
<p>In the cosmetology program, students are introduced to a visually stimulating educational platform, with instruction in hair cleansing, cutting and styling techniques, color and texture services, basic skin care, makeup, and business development, among other associated studies. While training hours vary from state to state, students who apply themselves can easily complete the cosmetology program in under a year&#8217;s time. </p>
<p>&#8220;The uniqueness of attending Empire Beauty Schools is that we&#8217;re the only ones who offer the CLiC methodology special testing &#8211; (graduates) become certified through this particular training,&#8221; says Dalton. </p>
<p>&#8220;If your interest is more directed toward becoming a professional nail technician, then the nail technology program at Empire Beauty Schools provides hands-on training in manicures, nail art, pedicures, sculpting, silk/fiberglass wraps, and much more. </p>
<p>Additional training options at Empire Beauty School include programs in esthetics, makeup, and teacher training for the <a href="http://beauty.spabeautyschools.com/content/cat/beauty-study-beauty-careers/249/">professional cosmetologist</a>. &#8220;Every student has the possibility of financial assistance,&#8221; says Dalton. Whether prospective students choose to enroll in Georgia, Pennsylvania or any one of the other 16 States, Empire Beauty Schools gives candidates essential skills and training to become a professional entrepreneur in the field. </p>
<p>Dalton emphasized Empire Beauty Schools&#8217; commitment to its students and graduates, &#8220;We have a job placement center. In Pennsylvania, for instance, students coming close to the end of their studies find that many places will hire them into apprenticeship programs. One of the neat things about the cosmetology industry,&#8221; Dalton mentioned, &#8220;is that it&#8217;s an in-demand job.&#8221; </p>
<p>Pursuing a career in nail technology or cosmetology is a smart move, affirms the U.S. Bureau of Labor Statistics. With promising , job opportunities, the field &#8220;will be best for those with previous experience and for those licensed to provide a broad range of services.&#8221; </p>
<p>Aside from excellent <a href="http://beauty.spabeautyschools.com/content/article/how-to-choose-a-beauty-school/711/249/">cosmetology training opportunities</a>, Empire Beauty Schools offers an exciting and unique two-day event &#8212; an annual National Competition and Hair Show. Boasting four competitions, Dalton explains, &#8220;Every school holds a local competition and winners go onto compete in the national level. Judges (including the National Director for Education) come from all over the United States. </p>
<p>At Empire Beauty School, it&#8217;s all about working hard toward the same goal, together. &#8220;Empire Beauty Schools is family owned, and very family oriented with an open-door policy. Our operations and communications teams can positively turn things around for students in a relatively short period of time.&#8221; </p>
<p>Is a career in cosmetology or nail technology in your future? Achieve your professional goals now &#8211; visit <a href="http://www.spabeautyschools.com/form/empire-beauty-schools/">Empire Beauty Schools</a> and join the fast-growing field of beauty and Hair Design. </p>
<p>*<i>Check individual campus locations for program availability</i>. </p>
<p><i>Featured School the Week: Empire Beauty Schools</i></p>
<p>©Copyright 2007</p>
<p>The CollegeBound Network</p>
<p>All Rights Reserved </p>
<p><b>NOTICE:</b> Article(s) may be republished free of charge to relevant websites, as long as Copyright and Author Resource Box are included; and ALL Hyperlinks REMAIN intact and active.</p>
<p> CarolAnn Bailey-Lloyd<br />http://www.articlesbase.com/education-articles/spabeautyschoolscom-featured-school-of-the-week-september-24-2007-empire-beauty-schools-219590.html</p>
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		<title>An Exciting Security Officer Career as a Body Guard</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/an-exciting-security-officer-career-as-a-body-guard</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/an-exciting-security-officer-career-as-a-body-guard#comments</comments>
		<pubDate>Sun, 06 Jun 2010 08:15:47 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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<p>A bodyguard is a person who professionally protects someone (known as their principal) from personal assault, kidnapping, assassination, loss of confidential information, or other threats. Alternative term for bodyguard that is gaining popularity (particularly with the bodyguards themselves) is close-protection officer. Many professional training courses identify themselves close-protection training instead of body guarding training, for [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/an-exciting-security-officer-career-as-a-body-guard">An Exciting Security Officer Career as a Body Guard</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>A bodyguard is a person who professionally protects someone (known as their principal) from personal assault, kidnapping, assassination, loss of confidential information, or other threats. Alternative term for bodyguard that is gaining popularity (particularly with the bodyguards themselves) is close-protection officer. Many professional training courses identify themselves close-protection training instead of body guarding training, for example.</p>
<p>In multi-agent units (like those protecting a celebrity or a head of state) one or more bodyguards may specialize in specific tasks, such as:<br />
	communications/communications protection <br />
	operation of physical security measures (regarding premises, transport vehicles and personal armor)<br />
	intelligence, threat/vulnerability/risk assessment and analysis<br />
	explosives and chemical detection<br />
	sniper warfare and special weapons<br />
	crowd screening and control</p>
<p>This job is unlike other security watchman&#8217;s jobs. The important person, whose life you are guarding, totally trusts you because the question of his or her life depends entirely on you. Your alertness and integrity and the sense of dedication must be of highest degree. Still, there are more traits of equal importance, this job calls for.</p>
<p>1.	high degree of duty consciousness<br />
2.	fearlessness and courage to fight back<br />
3.	expertise in hand to hand combat technique and firearms usage<br />
4.	strong eye for suspicious people and movements<br />
5.	unmindful of 9-5 type work hours</p>
<p>Most Bodyguard Training courses are designed to provide you with basic first aid training, self-defense techniques and sometimes weapons training. Although not all Bodyguard jobs require that you carry a weapon, there are some Bodyguard jobs that do. A person with Military training, or Martial arts training, is usually highly regarded in the Bodyguard industry, as their skills are often needed in certain Bodyguard positions. Although you are not likely to ever have to physically grapple with a person, there is the possibility that it can occur, so knowledge of self-defense techniques are important.</p>
<p>There are many situations in everyday society that require a Bodyguard. For example, many film and music stars often hire Bodyguards to protect them from the possibility of kidnapping, or from the possibility of being attacked by a crazy fan. There are also less glamorous Bodyguard positions, such as protecting a bank, shopping mall, or private properties at night. Often these Bodyguard positions require you to be on your own, hence the need for self-defense skills.</p>
<p>What are the necessary requirements to work as a bodyguard?</p>
<p>Be in good Physical Condition; in that persons who are excessively overweight, or who have respiratory or heart problems or who have high blood pressure or other physical problems which would keep them from engaging in strenuous or physically challenging activities are not normally capable of performing the job of an Protection Specialist. Vision should be easily correctable to 20/20. Although age requirements are not specifically set the average is from 21 to 55.   More important than the age of the bodyguard is their physical condition, their training and experience.</p>
<p>The psychological makeup of the Protection Specialist is also of prime importance. The candidate must be mature and precise in his ability to quickly and correctly assess a situation and respond in the proper manner as dictated by the situation at hand. He should not be overly aggressive, hostile or moody, nor should he be slow to respond or correctly adapt to quick changes in any given situation or emergency. A high degree of dedication to duty and cause is a must for the successful executive protection specialist. The ability to perform under adverse and dangerous situations is mandatory.</p>
<p>The Protection Specialist must have the training and aptitude in which he can defend himself and his client and have knowledge of disarming and defensive techniques which would enable him to defend himself and his client in both armed and unarmed situations and at the same time be able to maintain control of a perpetrator until the proper authorities are notified and arrive.</p>
<p>As a  Protection Specialist you will be required to complete many tasks and have many responsibilities. The following list is a summation of some of the responsibilities you will have in the protection of your client.</p>
<p>1. Stay awake and aware or the changing circumstances and plan ahead so you may avoid problem areas.</p>
<p>2. Pre-plan a course of action as you continually re-assess the situation.</p>
<p>3. The hands of the persons near your client are always the greatest threat and as such you should always watch their hands and plan defensive countermeasures. &#8220;If you can&#8217;t see their hands expect trouble&#8221;.</p>
<p>4. If a close-in attack occurs then attack the weapon of the perpetrator and in doing so you may defeat the purpose of the attack.</p>
<p>5. Do not look directly at a suspicious person as this may result in the person attacking outside your zone of control and enable the perpetrator to successfully carry out the attack. Use your peripheral vision to keep the suspect in sight and you will not signal your scrutiny to the suspect.</p>
<p>6. When a potentially hazardous situation arises you should immediately escort your client from the scene to a predetermined location of safety and stay in concealment until such danger has passed.</p>
<p>7.  Don&#8217;t engage in any Confrontation.  If you do, how can you know what is happening to your client during this time.  The Protection Specialist should quickly escort the client from the danger while another confronts the attacker.</p>
<p>8.Be alert for covert diversions which may be a ploy to attack your client. (For instance:  a loud commotion nearby.)</p>
<p>9.  When people want to see your client, double-check to ensure they are among those who have the right to access of the client.</p>
<p>10. Protection Specialists should develop both a verbal and non-verbal method with which to maintain communications with themselves and their client to relay information on the changing circumstances.</p>
<p>11. A plan of the scenario at hand should include multiple escape routes and options and should be changed as necessary to stop potential perpetrators from seeing a pattern of protection develop and locations that are repeated.</p>
<p>12. Use of alternate routes to enter and leave a location should be random and change frequently. Alternate routes should be known to all members of the Protection Specialist team and should provide for non-emergency situations such as traffic problems as well as emergency situations.</p>
<p>13. The Protection Specialist should train the Client in basic survival techniques in a manner which shows the necessity of such training and actions for  the survival of the client.</p>
<p>If you do possess the vital skills and psychological requirements for this dangerous profession, an elite career position may be available to you as a Protection Specialist with all the benefits, glamour and challenges that this unique position entails.</p>
<p> Josh Stone<br />http://www.articlesbase.com/careers-articles/an-exciting-security-officer-career-as-a-body-guard-95393.html</p>
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		<title>Bodyguard Training &#8211; Training for a New Breed of Corporate Executive Protection (ep) Agents</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/bodyguard-training-training-for-a-new-breed-of-corporate-executive-protection-ep-agents</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/bodyguard-training-training-for-a-new-breed-of-corporate-executive-protection-ep-agents#comments</comments>
		<pubDate>Sat, 15 May 2010 02:47:59 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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		<description><![CDATA[<p>
<p>Many of them have acquired and  honed their skills in elite combat outfits all around the world, quite a few  have had their share of action, and now they are ready to capitalize on this  know-how by offering their services to the corporate world and those who run it.</p>
<p>This may sound like [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/bodyguard-training-training-for-a-new-breed-of-corporate-executive-protection-ep-agents">Bodyguard Training &#8211; Training for a New Breed of Corporate Executive Protection (ep) Agents</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Many of them have acquired and  honed their skills in elite combat outfits all around the world, quite a few  have had their share of action, and now they are ready to capitalize on this  know-how by offering their services to the corporate world and those who run it.</p>
<p>This may sound like a pretty  straight forward and sensible deal, in view of the threats the corporate world  is facing as a reaction to Globalization (a great opportunity for some, yet conceived  to be a menace by others) and the recent trend of Franchise Terrorism,  targeting western economy and strategically important industries (Banking, energy,  transportation, shipping, communication etc.).</p>
<p>Yet it is not that simple to make  the transition from military or intelligence services, where security is a part  of the core business, to a corporate, where security is considered a mere  expenditure and in some places even a liability. </p>
<p>When suits replace the battle  attire the rules of engagement change and seasoned fighters discover once again  that &quot;it is a jungle out there&quot;.</p>
<p>To help these capable fighters  make the transition into the corporate world, some well established <strong>Bodyguard  schools</strong> are offering <strong>Bodyguard Training</strong> of a new kind; <strong>Tactical  Training</strong> blended with a commercial service orientation and corporate  behavior codes.</p>
<p><strong>Close protection &nbsp;</strong>is a trade that has to be learned, and though a military  or an intelligence background help a great deal, it is not enough.</p>
<p>In order to make it in the  intricate world of corporate business, the improved <strong>Security Training</strong> includes topics that are not necessarily integrated in the traditional training  programs, such as:
</p>
<ul></p>
<li>Understanding of the business environment and its rules.</li>
<p></p>
<li>International business travel and how to prepare for it,  so that the business side will be served in the best manner while exposure to  threats is minimized to an acceptable level.</li>
<p></p>
<li>Internet and communications &ndash; effective usage and the  hazards that come along with it (i.e. information leakage). &nbsp;&nbsp;</li>
<p></p>
<li>Etiquette and protocol &ndash; the understanding of foreign  mentalities, behavior, customs and body-language (as corporate stretches into  new territories).</li>
<p></p>
<li>How to choose a foreign liaison. </li>
<p></p>
<li>And one of most important lessons &ndash; <u>where / what not to  secure</u>. Since the inexcusable sins in the business world are: </li>
<p></p>
<ul></p>
<li>unnecessary  expenditure</li>
<p></p>
<li>waste of time</li>
<p></p>
<li>business process  jams, due to security bottle-necks</li>
<p>
    </ul>
<p></p>
<li>Threat assessment &ndash; the ongoing process of analyzing and  weighing your risks and countermeasures against each other in order to take the  right decision at any given moment according to set priorities.
    </li>
</ul>
<p>The above mentioned, is not a substitute  for the proven syllabus of traditional <strong>Executive Protection Training</strong>. Topics  such as: driving, shooting, hand to hand combat, team work, intelligence  gathering &amp; processing, advance-party etc are still as relevant as ever,  but in addition to those, since as we said before: &quot;It&rsquo;s a Jungle out  there&quot;, and in order to survive one has to learn the rules.</p>
<p> Uri Tauber<br />http://www.articlesbase.com/business-articles/bodyguard-training-training-for-a-new-breed-of-corporate-executive-protection-ep-agents-115493.html</p>
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<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/bodyguard-training-training-for-a-new-breed-of-corporate-executive-protection-ep-agents">Bodyguard Training &#8211; Training for a New Breed of Corporate Executive Protection (ep) Agents</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>

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		<title>CRM Training Is Essential For Success</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/crm-training-is-essential-for-success</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/crm-training-is-essential-for-success#comments</comments>
		<pubDate>Thu, 13 May 2010 18:07:22 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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		<description><![CDATA[<p>
<p>Imagine yourself wanting to run an airline company &#8211; a budding Freddy Laker. What do you need? Well, planes of course, but let&#8217;s say you have a bundle of these. What do you really need to make them work?</p>
<p>That&#8217;s right &#8211; pilots! So how are you going to train them? Will you introduce them to [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/crm-training-is-essential-for-success">CRM Training Is Essential For Success</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Imagine yourself wanting to run an airline company &#8211; a budding Freddy Laker. What do you need? Well, planes of course, but let&#8217;s say you have a bundle of these. What do you really need to make them work?</p>
<p>That&#8217;s right &#8211; pilots! So how are you going to train them? Will you introduce them to an airliner? Take them up the steps and show them the insides &#8211; the aisles, the seats, the toilets? Why not take them into the cabin and show them the instruments, the dials, the communications system, the . . . Or how about showing them how it works. That&#8217;s right, get a pilot and get him to take off, fly about a bit while they watch, then land.</p>
<p>Then would you give them their wings, fill the plane full of passengers and ask them to do just what the pilot did? No, of course you wouldn&#8217;t.</p>
<p>Then why is it that this is precisely the way that many companies train their employees in how to use newly installed Customer Relationship Management (CRM) software? Failure to train staff properly is the path to failure. Your business will crash just as effectively as that plane would &#8211; and just as quickly, without effective CRM training.</p>
<p>The major reason for the failure in implementation of CRM systems is the failure of a planned and structured training and implementation procedure. That is the Number One reason. CRM training is essential for success.</p>
<p>Customer Relationship Management is a science &#8211; it is not the art that the old-style reps would have you believe. It absolutely true that the personal touch is with the customer is critical to success, but the day-to-day management of a CRM system requires the application of science and the provision of adequate tools to manage all of the stages of an integrated customer relationship management system.</p>
<p>There are many companies that provide computer CRM training classes, though the corporations that develop the software frequently develop the software with the customer&#8217;s training requirements in mind. Microsoft, for example, integrate training resources right into the software systems they develop, and this is as true for their CRM software as it is for Office applications.</p>
<p>Applications such as Marketing Analysis, Event Managing, Sales Forecasting and Incentive Compensation and Bonuses are but a few of those which computer based CRM training cover, though the Microsoft CRM 3.0 training course is more easy to understand than most due to the seamless integration with Microsoft Office applications and Outlook. Microsoft Dynamics CRM 3.0 software sits nicely alongside other Microsoft suites and integrates perfectly to provide a CRM solution for small to corporate size businesses which is simple for employees acquainted with Microsoft Windows applications to learn.</p>
<p>CRM training is essential for success, and it is essential that it is carried out effectively. How much simpler to do so if it is already programmed to be an integral part of an accepted suite of business programs! CRM training will not only be easier, but accepted by employees as an extension of their existing knowledge, rather than an addition burden placed upon them.</p>
<p> Syed Ali<br />http://www.articlesbase.com/management-articles/crm-training-is-essential-for-success-83011.html</p>
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<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/crm-training-is-essential-for-success">CRM Training Is Essential For Success</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>

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		<title>Free Microsoft Certification Training for Mcdst</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/free-microsoft-certification-training-for-mcdst</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/free-microsoft-certification-training-for-mcdst#comments</comments>
		<pubDate>Mon, 10 May 2010 10:12:10 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

		<guid isPermaLink="false">http://www.topcommunicationskills.com/communication-skills/communications-training/free-microsoft-certification-training-for-mcdst</guid>
		<description><![CDATA[<p>
<p>Microsoft has many computer certifications that appeal to a wide range of expert computer repair technicians to operating system geniuses. They also have certifications in administration and engineering. Microsoft Certified Professionals are a standard above in the field of information technology. Microsoft certification is widely accepted and recognized by the service and support industry. Microsoft [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/free-microsoft-certification-training-for-mcdst">Free Microsoft Certification Training for Mcdst</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Microsoft has many computer certifications that appeal to a wide range of expert computer repair technicians to operating system geniuses. They also have certifications in administration and engineering. Microsoft Certified Professionals are a standard above in the field of information technology. Microsoft certification is widely accepted and recognized by the service and support industry. Microsoft curriculum has the practical knowledge that only an advanced developed company can provide.</p>
<p>MCDST is one of the most sought after Microsoft certifications on the market today. Microsoft Certified Desktop Support Technician is a title that has much recognition for employers who want a highly qualified technician to work as a help desk specialist and give desktop support by phone and by servicing the individual station. Microsoft Certified Desktop Support Technician (MCDST) on Microsoft Windows XP is a certification that validates the fundamental and higher skills needed to enter the IT industry as a support desk professional.</p>
<p>Because of the recognition that Microsoft Certified Desktop Support Technician (MCDST) receives many online and classroom IT schools are offering some free tutoring. You will find free information technology Microsoft computer training on the web almost as much as you will find pay certification training. There is a long list of online schools that offer free study guides, some free online tutoring and free practice exam questions in order to prepare you for your certification. </p>
<p>MCDST certification demonstrates valuable troubleshooting expertise with the Windows Desktop Operating System to employers and consumers. It provides a structure for learning the skills that support technicians need. As a desktop support technician, you will use excellent customer service skills, educate users, and solve hardware or software operation and application problems on the desktop. You will learn valuable skills and best practices consistent with networking and file sharing to maintaining DHCP communications devices and Domain name system for Internet system to translate names into IP addresses.</p>
<p>Microsoft Certified Desktop Support Technician certification validates the fundamental skills needed to enter the IT industry as a support professional. It communicates the technical skills of the individual to clients and employers and distinguishes career candidates from their peers. MCDST certification enhances job satisfaction through increased technical proficiency as you increase your knowledge and skills. MCDST certification helps advance support technician careers by providing a structured framework for learning skills, and provides a knowledge basis for additional Microsoft certifications, such as the MCSA and the MCSE.</p>
<p>Microsoft Certified Desktop Support Technician Certification Requirements on Microsoft Windows XP are to pass two core exams that provide a valid and dependable measure of technical proficiency. These exams are developed with the input of professionals in the industry and reflect how Microsoft products are used in organizations throughout the world. The two core exams are: Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System consisting of about 60 questions and Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System consisting of about 50 questions.</p>
<p>A candidate for Microsoft Certified Desktop Support Technician will need training for your Microsoft certification. There is free Microsoft training available online with free Microsoft practice exam questions, free study guides and free MCDST training to make your preparation less complicated. Free will only take you so far, you will need to purchase some Microsoft certification training in order to be fully prepared for your actual exam. Your training is not the objective but receiving your Microsoft certification. Learn how to pass your information technology certification exam. There are good resources accessible all you will need is a little searching. Visit billnaugle.com</p>
<p> Bill Naugle<br />http://www.articlesbase.com/information-technology-articles/free-microsoft-certification-training-for-mcdst-218799.html</p>
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		<title>Documenting Project Management Training and Education</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/documenting-project-management-training-and-education</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/documenting-project-management-training-and-education#comments</comments>
		<pubDate>Mon, 03 May 2010 05:13:53 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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		<description><![CDATA[<p>
<p>Project Managers who desire PMP certification need to contact hours of documented project management training. However, there is some level of misunderstanding around just how they can achieve this. Many believe they must take specialized and expensive courses, and some are not aware that some of the training and education they already have may qualify. [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/documenting-project-management-training-and-education">Documenting Project Management Training and Education</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Project Managers who desire PMP certification need to contact hours of documented project management training. However, there is some level of misunderstanding around just how they can achieve this. Many believe they must take specialized and expensive courses, and some are not aware that some of the training and education they already have may qualify. Others think they need to acquire a single hour certificate. Here is a survey of the ways PMP aspirants can satisfy that requirement.</p>
<p> 
<p>In the Project Management Professional Credential Handbook, it states that the candidate must &#8220;Document contact hours of project management education.&#8221; This requirement applies to all applicants, regardless of degree or project management experience level. So, just what must the candidate do to satisfy those &#8220;Contact Hours of Project Management Education&#8221;, where at least contact hours of specific instruction addressed learning objectives in project management?</p>
<p> 
<p>The first step is to document all education hours regardless of when they were accrued. PM education hours for these purposes do not expire and do not need to be within any recent time frame. For more detail go to: <a href="http://www.change-ur-mind.com">www.change-ur-mind.com</a>.  However, the course work must be completed at the time you submit the application. PMP Prep coursework does qualify, as it is project management oriented, but it would need to occur before the candidate actually submits the application. Note that &#8220;one contact hour is equivalent to one actual hour (60 minutes) of training or instruction received&#8221;, as per the PMI.</p>
<p> 
<p>These educational requirements can be met by demonstrating the successful completion of courses, workshops, and training sessions offered by one or more of the following      types of education providers:</p>
<p> 
<p>Distance-learning companies, including an end-of-course assessment &#8211; can include live instructor-lead training online, or pure online packaged courses that are available 24&#215;7, as long as content can be logically mapped to the knowledge areas.</p>
<p> 
<p>University/college academic and continuing education programs, as long as content can be logically mapped to the knowledge areas.</p>
<p> 
<p>Note that one hour of classroom instruction equals one contact hour. Non-classroom instruction, such as online training, also must comply with the rule that one hour of classroom instruction equals one contact hour. Project Management pod casts can also satisfy all or a portion of the requirement. The important thing is to be able to provide complete and authoritative documentation of the training and education, such as certificates, tests, syllabus, course descriptions, and transcript to properly support your claim.</p>
<p> 
<p>Completion of some combination non-REP classroom project management training, live instructor-lead online project management training, online 24&#215;7 project management training courses, or project management pod casts, as long as they are clearly document able.</p>
<p> 
<p>What does not satisfy the PMP Educational Requirements?<br />The following do not satisfy the education requirements:</p>
<p> 
<p>Degree program, such as MBA, in its entirety, but many of the classes within the program will apply and must be documented individually</p>
<p> 
<p>There are many ways to satisfy the PMI requirement of 35 hours of project management training. Any training must be in the areas of project quality, project scope, project schedule, project budget, project communications, project risk, project procurement, and project integration management. The PMI rule is that one hour of training equals one of these contact hours.</p>
<p> Susheel Batra<br />http://www.articlesbase.com/management-articles/documenting-project-management-training-and-education-660505.html</p>
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		<title>Training in Network Marketing</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/training-in-network-marketing</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/training-in-network-marketing#comments</comments>
		<pubDate>Fri, 30 Apr 2010 07:41:10 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

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		<description><![CDATA[<p>
<p>Most people get into network marketing because they are frustrated with their day job and want to get out of it.  If you are going to stay in network marketing, then it is extremely important that you get some training and understand how important it is for that training to be ongoing.  It [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/training-in-network-marketing">Training in Network Marketing</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
]]></description>
			<content:encoded><![CDATA[<p>
<p>Most people get into network marketing because they are frustrated with their day job and want to get out of it.  If you are going to stay in network marketing, then it is extremely important that you get some training and understand how important it is for that training to be ongoing.  It is not easy to build a successful sales organization.</p>
<p>A good training program will teach you the basics as well as how to increase your profit.  When you start building your downline you will be expected to train them.  This is another reason why it is great to have a good training program in place so that you can share it with them.  This will ensure that they are successful and will make you successful, too.</p>
<p>When you are searching for the perfect training program, keep in mind that other people have done this kind of business successfully and you will want to learn from them and mimic their methods.  A good training program can show you how to market your product the right way to garner more sales.</p>
<p>You will want to learn how to use the internet as the powerful marketing tool that it is.  Your program should teach you how to write effective ads and powerful sales letters.  Also, it should show you how to set up a way to contact your prospects or leads on a regular basis, how to effectively use the internet, how to manage your downline, and how to add more revenue streams without adding to your workload.</p>
<p>You can find some good network marketing programs that will help you improve your communications skills.  This will reduce your rejection and eliminate your anxiety and fear you most likely get when you are talking to people.  You can also find programs that will help you improve your listening skills and show you how to think positively.</p>
<p>Some programs will even show you how to set attainable goals, how to get organized, and how to motivate yourself.  You can also get lead training that will help you wade through the leads and get the best leads for your business.  One of the best things about the many training programs available today is that they are inexpensive and you can access them on your home computer.  Some of them could even be free.  If you are truly serious about your network marketing business and want to make it your full time career, then you need to commit to a good training program.</p>
<p>Look at some of the leaders in the network marketing business.  Some of them have created training programs that will show you how they did it.  Read through their material and if it doesn’t work for you, then leave it and move on.</p>
<p> Diep Tran<br />http://www.articlesbase.com/internet-articles/training-in-network-marketing-89533.html</p>
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		<title>Fundamentals Of Six Sigma Training</title>
		<link>http://www.topcommunicationskills.com/communication-skills/communications-training/fundamentals-of-six-sigma-training</link>
		<comments>http://www.topcommunicationskills.com/communication-skills/communications-training/fundamentals-of-six-sigma-training#comments</comments>
		<pubDate>Fri, 23 Apr 2010 05:28:00 +0000</pubDate>
		<dc:creator>Mike Noone</dc:creator>
				<category><![CDATA[communications training]]></category>

		<guid isPermaLink="false">http://www.topcommunicationskills.com/communication-skills/communications-training/fundamentals-of-six-sigma-training</guid>
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<p>Six Sigma professionals have the requisite expertise and experience in implementing Six Sigma projects and their services are necessary for ensuring the success of the implementations. However, not all organizations can afford such services because 6 Sigma professionals normally charge hefty fees. The best option then for such organizations is to provide Six Sigma training [...]<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/fundamentals-of-six-sigma-training">Fundamentals Of Six Sigma Training</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>
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			<content:encoded><![CDATA[<p>
<p>Six Sigma professionals have the requisite expertise and experience in implementing Six Sigma projects and their services are necessary for ensuring the success of the implementations. However, not all organizations can afford such services because 6 Sigma professionals normally charge hefty fees. The best option then for such organizations is to provide Six Sigma training to their existing employees. Training existing employees not only helps in reducing implementation costs but also ensures that the implementations are completed within the specified time. </p>
<p>However, selecting the most appropriate training course for employees may not always be easy because of the recent increase in the number of entities offering 6 Sigma training courses. The problem is compounded because most of the training entities claim to be the best in the business. </p>
<p>Organizations can develop their own training institutes, but this can further complicate the financial health of an organization that is already running short of funds. The best option then is to select the most cost-effective training program for the employees. Given below are some of the basics that a good 6 Sigma training program should always have:</p>
<p>1. The training program should cover important Six Sigma methodologies such as DMAIC (define, measure, analyze, improve, and control) and DMADV (define, measure, analyze, design and verify). </p>
<p>2. The training program should aim at creating awareness about the roles and responsibilities of personnel associated with 6 Sigma implementations. It should make the employees learn the tenets of effective communications, which is a necessity for successful Six Sigma implementations. </p>
<p>3. The training should cover all types of Six Sigma statistical tools such as Critical Path Method (CPM). CPM helps in designing a proper timetable that predetermines the start and completion of key events in any business process. With the help of CPM, employees can easily find out the exact status of various projects by monitoring key events through the CPM timetable. Other important statistical tools that need to be covered include FMEA (Failure mode and Effects Analysis), which helps in anticipating future problems through analytical interpretations. </p>
<p>4. The training should enable employees to learn the use of software tools such as RapAnalyst, which simplifies DOE (Design of Experiments) and many other activities related to data mining; MiniTab and SixNet Intelligence; and the 6 Sigma calculator, which is a hand tool. The training should also cover the use of judgmental tools such as Ishikawa Root Cause Analysis Diagram (Fishbone diagram), Brain Storming &amp; Affinity Group Tool, Thought Map, and Regulation Diagram. </p>
<p>5. The training should also enable employees to learn soft skills such as presentation skills and managerial skills such as decision-making. These skills will go a long way in ensuring the success of 6 Sigma implementations. </p>
<p>A 6 Sigma training program that covers all the aspects stated above needs to be selected, even if it is relatively more expensive than other available training programs.</p>
<p> Tony Jacowski<br />http://www.articlesbase.com/management-articles/fundamentals-of-six-sigma-training-114122.html</p>
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<p><a href="http://www.topcommunicationskills.com/communication-skills/communications-training/fundamentals-of-six-sigma-training">Fundamentals Of Six Sigma Training</a> is a post from: <a href="http://www.topcommunicationskills.com">Top Communication Skills</a></p>

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