Communication Skills Training: The Five Basic Pointers

Communication skills are an essential tool for us to interact with our social environment. Refining them would give us a serious advantage, from influencing others to our train of thought to imparting information in a quick and efficient manner. These skills, however, are not influenced by our words alone. At least five basic components define [...]

June 19th, 2009 | Tags: communication, communication skill, communication skills, communication skills training | Category: communication skills training | Leave a comment

Telephone Skills Training DVD Series

http://www.telephonedoctor.com or call 800.992.9911. Web-based delivery of these same courses is at: http://www.serviceskills.com

Telephone Doctor® is America’s Favorite Series Of Customer Service Training DVDs.

The 18 Module Complete DVD Library is our flagship training package which is currently helping tens of thousands of organizations worldwide. Hosted by Customer Service Expert Nancy Friedman, this series will add [...]

June 14th, 2010 | Tags: communication training, etiquette., friedman, manners, nancy, phone, skills, telephone manners, tone of voice, Training, words | Category: communication skills training | Leave a comment

A Few Benefits Of Tae Kwon Do Training

Tae Kwon Do is a true martial art, originating over 2000 years ago, with its roots in ancient Korea. Today, it is the world’s most widely practice martial art. As the name implies, Tae Kwon Do is more than a sport, it is a way of life. Tae Kwon Do is a modern martial art, [...]

June 14th, 2010 | Category: communication skills training | 5 comments

Customer Service Communication Skills – Part 2

Advanced Customer service training communication skills are sure to be 90% easier with this powerful technique. Emotional Intelligence will sky rocket using these skills. Listening skills will never be the same after watching this video . Handling anger management and retaining your customer, client or patient wuill be easier and more satisfying. These [...]

June 10th, 2010 | Tags: !@#$, communication, customer, emotional, empathetic, Empathic, empathy, Goodfriend, intellegence, listening, Rick, service, skills, Training | Category: communication skills training | 6 comments

Passing Your Physician Assistant Training – Some Guidelines Worth Knowing

Although physician assistant’s training is not as laborious as that of a physician’s, students of this program still need to work hard in order to gain a good grade and set a firm foundation for their certification exam – the Physician Assistant National Certifying Exam (PANCE). Here are some tips to help you excel at [...]

June 10th, 2010 | Category: communication skills training | Leave a comment
 
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